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Mental Health Resources

hotlines

Alameda County Crisis Support Line: 1-800-309-2131

Alameda County Crisis Support Text: Text SAFE to 20121

California Peer-Run Warm Line: 1-855-845-7415

Suicide Prevention Hotline: 1-800-273-8255

let's talk! alameda

Let’s Talk! Alameda: Mental Health Matters began in 2018 as an initiative of the Alameda Collaborative for Children, Youth and their Families (ACCYF), a non-profit organization in Alameda that promotes positive child and youth development through building innovative community partnerships, sharing information, and maximizing resources.  The Let's Talk steering committee includes representatives from AUSD, the City of Alameda, Supervisor Wilma Chan's office, and mental health agencies.

Let’s Talk! Alameda aims to raise the awareness of family members, caregivers, and other trusted adults on youth mental health issues. The campaign encourages adults across the Island to educate themselves on identifying youth struggles with emotional well-being, provides a guide to starting these sensitive conversations, and offers ways to support and advocate for improving youth mental health and well-being.

Learn more on how you can SEE the signs, TALK about mental health, and SUPPORT youth mental health and well-being by visiting the Let's Talk! Alameda website.

 

you are loved

covid-19 mental health resources

Please see our COVID-19 Mental Health Resources page for links to providers and services who are available to help people who are struggling emotionally with this pandemic. The page includes links to services that provide translations.

Care solace

Beginning in April 2020, AUSD began partnering with Care Solace,  online resource with a live 24/7 staffing meant to assist individuals in finding local mental health related programs and counseling services.

Care Solace's web-based system is a tool for school families to connect with community-based mental healthcare resources and providers. The proprietary care navigation system taps into a vast database of mental healthcare resources to find carefully vetted local therapists and programs in minutes.

Families may access Care Solace services 24/7 in two ways:

1. Call (888) 515-0595 or email weserve@careolace.org to speak with someone from the Care Concierge team. Representatives are standing by to take your call or email 24/7

 

2. Visit your custom district link- https://home.caresolace.com/covid-support/

  • Answer ten simple questions and you will receive a call back from a Care Concierge within one hour. The Care Concierge will assist you in finding a resource. They will make phone calls on your behalf to save you precious time and will help you navigate who accepts your insurance. 
  • Care Solace takes into account all types of private insurance including Medi-Cal, Medicaid, and Medicare and those that have no insurance. The provider will also be specific to age, gender, zip code and any special requests.

All information entered on the Care Solace website is completely confidential and securely stored. They do not share specific user information to any third parties or even the district itself. 

 

2017-18 mental health needs assessment

In the winter of  2018, the Student Services Department conducted a Mental and Emotional Wellness Needs Assessment survey of AUSD students, families, and staff. The goal of the survey was to identify student behavioral health needs, inventory existing school and community-based services, and create a more coordinated, integrated, and accessible behavioral health service system for all students.

 

Among the key needs identified from the survey results:

  • Additional behavioral health staff, services, and partnerships
  • More clarity and collaboration about roles and responsibilities of behavioral health staff and supporters
  • Improved engagement of parents/guardians and key partners in student mental and behavioral health efforts
  • Continued implementation of MTSS and PBIS (see below)
  • Continued training on social-emotional learning, bias, and cultural responsiveness

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