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Mental Health Resources


Alameda County Crisis Support Line: 1-800-309-2131

Alameda County Crisis Support Text: Text SAFE to 20121

California Peer-Run Warm Line: 1-855-845-7415

Suicide Prevention Hotline: 1-800-273-8255

you are loved

covid-19 mental health resources

Please see our COVID-19 Mental Health Resources page for links to providers and services who are available to help people who are struggling emotionally with this pandemic. The page includes links to services that provide translations.

Care solace

Beginning in April 2020, AUSD began partnering with Care Solace,  online resource with a live 24/7 staffing meant to assist individuals in finding local mental health related programs and counseling services.

Care Solace's web-based system is a tool for school families to connect with community-based mental healthcare resources and providers. The proprietary care navigation system taps into a vast database of mental healthcare resources to find carefully vetted local therapists and programs in minutes.

Families may access Care Solace services 24/7 in two ways:

1. Call (888) 515-0595 or email to speak with someone from the Care Concierge team. Representatives are standing by to take your call or email 24/7


2. Visit your custom district link:

  • Answer ten simple questions and you will receive a call back from a Care Concierge within one hour. The Care Concierge will assist you in finding a resource. They will make phone calls on your behalf to save you precious time and will help you navigate who accepts your insurance. 
  • Care Solace takes into account all types of private insurance including Medi-Cal, Medicaid, and Medicare and those that have no insurance. The provider will also be specific to age, gender, zip code and any special requests.

All information entered on the Care Solace website is completely confidential and securely stored. They do not share specific user information to any third parties, including AUSD.

For more information, please see our AUSD brochure about the Care Solace program.


know the signs

Signs of emotional stress in children and adolescents can include:


  • Changed sleep patterns
  • Expressions of hopelessness or helplessness
  • Anxiety
  • Agitation
  • Talking about wanting to die
  • Sudden mood changes
  • Withdrawal
  • Loss of interest or engagement
  • Increased drug or alcohol abuse

Please see the left side of this page for resources that can help your child if they are exhibiting these signs.


2017-18 mental health needs assessment

In the winter of  2018, the Student Services Department conducted a Mental and Emotional Wellness Needs Assessment survey of AUSD students, families, and staff. The goal of the survey was to identify student behavioral health needs, inventory existing school and community-based services, and create a more coordinated, integrated, and accessible behavioral health service system for all students.


Among the key needs identified from the survey results:

  • Additional behavioral health staff, services, and partnerships
  • More clarity and collaboration about roles and responsibilities of behavioral health staff and supporters
  • Improved engagement of parents/guardians and key partners in student mental and behavioral health efforts
  • Continued implementation of MTSS and PBIS (see below)
  • Continued training on social-emotional learning, bias, and cultural responsiveness

View Full Report