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Complaint Procedures and Forms

Williams Complaint Procedures

Under state law, students, parents and staff can submit complaints concerning deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or mis-assignment. These are called "Williams Complaints." The complaint and response are public documents as provided by statute. The Williams Complaint form may be filed anonymously. However, if you wish to receive a response to your complaint, you must provide contact information.


All Williams Complaints should be filed with the principal at the school site to which the complaint pertains.


Preschool complaints are addressed through the District's Uniform Complaint Procedures.


Title IX and Gender-Based Harassment

Information on Title IX and Gender-based Harassment

Uniform Complaint Procedures (UCP)

AUSD utilizes the Uniform Complaint Procedure (UCP) to investigate and resolve complaints related to the following:

  • - Unlawful discrimination, harassment, intimidation, retaliation, or bullying based on actual or perceived mental or physical disability, gender, gender identity, gender expression, sexual orientation, national origin, nationality, race or ethnicity, ancestry, religion, age or color;
  • - Complaints alleging failure to comply with state or federal law in adult basic education, after school programs, state preschool programs, career technical education, education for english learners, consolidated categorical aid programs, migrant  and vocational education, foster and homeless youth education, child care and development programs.

Uniform Complaint Board Policy and Administrative Regulation - Adopted May 11, 2021

Uniform Complaint Procedures, Filing Instructions, and Processing Timeline - Updated July 2021


The following complaints are NOT subject to the Uniform Complaint Procedures:

  • - Americans with Disabilities Act - Any complaint alleging barriers to accessing District programs, services, activities, and facilities under the Americans with Disabilities Act and/or Section 504 of the Rehabilitation Act of 1972.
  • - Section 504 - Any complaint alleging disagreement with decisions or actions taken or not taken in regards to a student's Section 504 evaluation or plan.
  • - Employment Discrimination or Harassment - Shall be investigated and resolved in accordance with AR 4030 Nondiscrimination in Employment.
  • - Williams Complaint - District's Williams Complaint Procedures , AR 1312.4 shall be used to investigate and resolve any complaint related to sufficiency of textbooks or instructional materials, emergency or urgent facilities conditions that pose a threat to the health or safety of students or staff, or teacher vacancies and mis-assignments.
  • - Special Education Complaints - Any complaint alleging District violation of applicable state or federal law or regulations governing special education, including Due Process and FAPE concerns, should be filed with the Department of Education.
  • - Child Nutrition Programs - Complaints regarding Child Nutrition Programs must be addressed through the existing procedures outlined in the federal regulations and the related state regulations California Code of Regulations, Title 5, Sections at 15580 through 155884. Complaints may be submitted to the Nutrition Services Division (NSD) by contacting the Civil Rights and Complaints Coordinator by phone at 916-323-5264 or by email at

Uniform and Non-Uniform Complaint Form (Revised July 2021) 

Uniform Complaints Notice to Parents and Complaint Form - Preschool


Note: Any complaints against one of AUSD's authorized Charter Schools should be filed directly with staff at the charter school in question.





Designated Complaint Officer

Jodi McCarthy

Coordinator of Student Support Services

2060 Challenger Drive

Alameda, CA 94501

P: 510.337.7094



Meira Nalamothu

Administrative Assistant

Educational Services

P: 510.337.7063